With 94 per cent of all their banking transactions being conducted online, clients of CIBC Caribbean can now access all of the bank’s digital products and services in one convenient spot – through its new digital hub, Ways To Bank.
The Ways to Bank Digital Hub provides clients with convenient and flexible access to information on various digital banking services through a centralised platform. This digital tool directs CIBC Caribbean clients to resources, allowing them to remain in control of their finances and facilitating all their everyday banking transactions, from paying bills to instant payments.
The hub is accessible to clients on both mobile and desktop devices.
“We are excited about our new digital banking hub, which serves as a comprehensive online platform for all of our clients’ banking needs,” said Executive Director, Personal and Business Banking, Deepa Boucaud.
“The Ways to Bank is another innovative solution in the bank’s digital transformation journey and reflects our commitment to providing convenient and efficient banking services to our clients in today’s digital age.”
CIBC Caribbean said the recent innovation reaffirms the bank’s promise of delivering a simplified way of doing business and demonstrates how digital banking can be integrated into the daily lives of its clients.
Boucaud added: “Our personal and business banking online & mobile banking transactions have increased by 27 per cent since last year and corporate banking online banking transactions have increased by 11 per cent over the past year; by contrast, over-the-counter or in-branch transaction volumes have decreased by 23 per cent year-on-year.
“It’s a given, therefore, that we would take the next step and find a way for all our clients to access all our digital banking resources in one convenient place, allowing them to do their banking on their terms, at any time, from anywhere. We believe that our Ways to Bank Digital Hub will help streamline our client’s online banking activities and enhance their overall banking experience with us.”
The Ways to Bank hub features information on CIBC Caribbean’s suite of digital banking services, including the bank’s highly-rated mobile app, a card activation feature, bill payments and the hugely popular 1st Pay online fund transfer service.
(PR)
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